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Posted: 11:00 AM May 7, 2008
P&G's Pro-Health Rinse Draws Complaints
Cincinnati (AP) -- Persistent consumer complaints are causing some stains on a Procter & Gamble Co. Crest product's reputation.
Reporter: Associated Press |
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Cincinnati (AP) -- Persistent consumer complaints are causing some stains on a Procter & Gamble Co. Crest product's reputation.
Crest Pro-Health Rinse hit the market three years ago as an alcohol-free mouthwash that not only freshens breath but fights oral maladies such as gingivitis and plaque.
The strong-selling product has caused some users to report discoloration of their teeth and numbing taste.
P&G says "99.99 percent" of users have had no complaints and that any discoloration or aftertaste is temporary.
But NBC's "Today" show reported Wednesday that the complaints have led to a consumer lawsuit and further study by the Food and Drug Administration, which approved the product as safe and effective.
(Copyright 2008 by The Associated Press. All rights reserved.)
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