Addiction and mental health help line 844-HELP4WV receives more than 30,000 calls

HELP4WV offers free addiction and mental health help 24/7, by phone and text to 844-435-7498, or by online chat at
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MARTINSBURG, W.Va. (AP) - West Virginia officials say more than 30,000 people have called 1-844-HELP4WV, a help line and website ( that helps people with addiction and mental health issues.

First Choice Services and the West Virginia Department of Health and Human Resources started the program in 2015 to offer immediate help to those in need.

First Choice Services spokeswoman Shelia Moran says callers usually get into treatment within 24 hours of seeking help.

She says location data on 10,000 calls show a majority of those come from Kanawha, Cabell and Berkeley counties.

Moran said the agencies plan to focus on outreach in 2019.

She says while most social workers and addiction professionals are aware of the service, many people experiencing crisis aren't aware of the 24-hour call and text line, 1-844-HELP4WV. Help also is available online at